Australian High Commission

Visas and Migration - Contact Us

Contact us

If you have NOT lodged a visa or citizenship application, please contact the Australian Visa Application Centre (below) for all visa and citizenship enquiries. 

If you have lodged an application, please contact your case officer directly using the contact details provided in your acknowledgement letter.  If you do not have an acknowledgement letter or know who your case officer is, please send an email to

Australian Visa Application Centre (AVAC)

The Australian Visa Application Centre in Malaysia is VFS Global.  VFS Global can:

  • answer your questions about the Australian visa and citizenship application process; and 
  • collect biometrics and accept Australian visa and citizenship by descent applications. 

Contact details for VFS Global

Telephone: +60 3 2166 6550



Street and postal address:

Suite 19.06, 19th Floor,
Wisma MCA
163 Jalan Ampang
Kuala Lumpur


Map of location – VFS Global



This page was last updated on 22 May 2014