If you have NOT lodged a visa or citizenship application, please contact the Australian Visa Application Centre (below) for all visa and citizenship enquiries.
If you have lodged an application, please contact your case officer directly using the contact details provided in your acknowledgement letter. If you do not have an acknowledgement letter or know who your case officer is, please send an email to firstname.lastname@example.org.
Australian Visa Application Centre (AVAC)
The Australian Visa Application Centre in Malaysia is VFS Global. VFS Global can:
•answer your questions about the Australian visa and citizenship application process; and
•collect biometrics and accept Australian visa and citizenship by descent applications.
Contact details for VFS Global
Telephone: +60 3 2166 6550
Street and postal address:
Suite 19.06, 19th Floor,
163 Jalan Ampang