Australian High Commission

Visas and migration

Welcome to the Department of Home Affairs at the Australian High Commission in Kuala Lumpur.

The Department processes visa applications and applications for citizenship by descent, for people who are resident in Malaysia and Brunei. Everyone, with the exception of Australian or New Zealand citizens, requires a visa prior to travelling to Australia.

Please do not book flights or make travel commitments until you have a visa to travel to Australia. The Department will not be liable for any financial loss incurred by clients whose visa application was finalised later than expected or where an application is unsuccessful.


Visa related FAQs

You can find answers to Frequently Asked Questions (FAQs) here.


Electronic Travel Authorities (ETAs)

The Australian High Commission in Kuala Lumpur has a new, dedicated email address for all matters relating to ETA applications. Our new email address is


Applying for other visas

If you have already lodged a visa application


Warning regarding visa scams in Malaysia

For information on known visa scams in Malaysia, click here.


News/Important Information


  • Introduction of mandatory appointment system - From 1 November 2017, it is mandatory to have an appointment for the submission of visa application and enrolment of biometrics at the  Australian Visa Application Centre (AVAC).
  • The Australian Government has announced the establishment of a Community Support Programme (CSP) from 1 July 2017.  The CSP will enable communities and businesses, as well as families and individuals, to propose humanitarian visa applicants and support new humanitarian arrivals in their settlement journey.  More information can be found here.
  • The Australian Government has announced it will enhance the way visa and citizenship services are delivered using the latest digital technologies. More information can be found here.
  • On 18 April 2017, Prime Minister Turnbull announced that the subclass 457 visa would be abolished and replaced with a new temporary work visa.  Further details on this announcement can be found here.
  • For visa arrangements for Australian students travelling to Malaysia, click here.


Applying for a visa to Australia

For information on where to apply for your visa see here.

Not sure what visa to apply for? Use the Visa Finder tool on the Department’s website.


Applying for Australian Citizenship

Applications for Australian citizenship by descent are processed at the Australian High Commission in Kuala Lumpur. A person born outside Australia who is the child of an Australian citizen parent at birth may acquire Australian citizenship by descent. See here for more information about Australian citizenship by descent eligibility.

All other categories of citizenship application (grant/adoption/renunciation/resumption/evidence) must be lodged in Australia. For details, see the Australian Citizenship page of the Department's website

Contact us

This page was last updated on 20 November 2017