Administrative Services and IT Assistant (Broadband 2)

Applications are invited for the position of Administrative Services and IT Assistant within the Australian High Commission. 
 

Duties

• Provide IT infrastructure services including desktop applications, local area networks, IT security and telecommunications;

• Maintain Australian High Commission’s intranet, website and other IT systems;

• Attend to helpdesk queries and handle customer requests;• Assist with managing IT and Communication equipment at post including acquisition; maintenance, stock take, replacement, billing and disposal programs;

• Undertake office administration (e.g. billing, vendor and customer liaison, etc);

• Undertake bank reconciliation service and other tasks as directed.

Selection Criteria

• Degree/Diploma in IT qualification with minimum one year experience in IT system administration;

• Strong knowledge of network management practices and procedures;

• Thorough knowledge of helpdesk operations to include a good knowledge of IT best practices, industry trends and strong customer service;

• A thorough knowledge of the MS Office suite (including Word, Excel, PowerPoint and Access);

• Good written and spoken English skills are essential in order to explain complex IT concepts to non technical colleagues.

• Capacity to self-manage, works with limited supervision, analyse information and exercise sound decisional judgement.

The successful candidate will be offered a fixed term contract until 30 June 2013. Minimum salary per month is RM2738.00 plus two months contractual bonus and other generous benefits. Performance bonus also applies.

Interested applicants are to submit a CV and should also include a short statement (no more than two pages) addressing the selection criteria.

Applications should also include the name, address, email and phone/fax numbers of two referees. Applications may be posted to the Manager, HR Services, Australian High Commission, 6 Jalan Yap Kwan Seng 50450 Kuala Lumpur; or sent via email to: [email protected].

Guidelines on applying for job vacancies at the Australian High Commission are on the High Commission’s website www.malaysia.highcommission.gov.au

Closing date is Friday 30 March 2012. No applications will be considered after this date. The High Commission thanks all applicants for their interest. Only those selected for interview will be contacted further.