Australian High Commission

Services for Australians

Services for Australians Overseas

Services to Australians: Consular & Australian Passports

These pages are to assist Australians visiting Malaysia. A passport with at least six (6) months validity remaining is required for all persons entering Malaysia.

The Australian High Commission continues to provide consular assistance for Australians in Malaysia.

If you need urgent assistance, please call 603 - 21465555 (select option 2), or in the event the Australian High Commission is unavailable, please contact the 24-hour consular emergency helpline on +61 2 6261 3305. Further consular contact information can be found here:

Notarial Services
10:00am to 12:00 noon (Monday to Thursday). As a result of the Malaysian Government’s Movement Control Order (MCO), the Australian High Commission will not be providing notarial services until further notice.

Consular and Passport Services
8:30am - 4:00pm (Monday to Friday). As a result of the Malaysian Government’s Movement Control Order (MCO), the Australian High Commission will be providing only limited passport services until further notice.

PASSPORTS AND NOTARIAL SERVICES ARE AVAILABLE BY APPOINTMENT ONLY. Please click here to make an appointment (noting that we are not providing notarial services until further notice - if you have an urgent notarial matter, please email us on [email protected]).

Contact details for enquiries

Australian High Commission in Kuala Lumpur
Tel: 603 - 21465555 (option 2)
Tel: 603 - 21465575 (direct line operation 8:30am - 4:30pm)
Fax: 603 - 21415773
Email: [email protected]

Alternate 24-hour consular emergency helpline if the Australian High Commission in Kuala Lumpur is unavailable:
Tel: +61 2 6261 3305

After Hours Consular and Passports Assistance:
Australian Citizens  who require urgent consular and passport assistance after normal working hours may call +603 2145 5555 (within Malaysia) to be directed to the Consular Emergency Centre in Australia.  

Please note:

Honorary Consul offices in Kota Kinabalu, Kuching and Penang can accept submission of Australian passport applications and provide limited consular assistance.  

Honorary Consul offices cannot perform Notarial Services, including certification of documents, witnessing of signatures, etc.  These services can only be performed at the Australian High Commission in Kuala Lumpur.   

Honorary Consul offices do not assist in immigration, visa or Australian citizenship enquiries. Please see the contact details of the visa and migration section here.

I. Australian Honorary Consul, Kota Kinabalu
Suite 10.1, Level 10, Wisma Great Eastern, 65 Jalan Gaya, 88000 Kota Kinabalu, Sabah
Tel: 6088 267 151
Fax: 6088 266 509
Email: [email protected]

II. Australian Honorary Consul, Kuching
Block E, No.32-34 (1st Floor)
Taman Sri Sarawak Mall
Jalan Tunku Abdul Rahman
93100 Kuching
Tel:  6082 246 795
Email: [email protected]

III. Australian Honorary Consul, Penang
14A (1st Floor), Lorong Abu Siti, 10400 Penang
Tel: 604 226 8955
Fax: 604 228 3366
Email: [email protected]


Living in Malaysia

How to obtain a Malaysian Good Conduct Certificate
Safety and Security
Marriage in Malaysia. See also Marriage Overseas
Birth, marriage and death certificates
Driving in Malaysia
Renewal of Driver's Licence
International driving permits
Taxation issues
Authentications and Apostilles

What we can and cannot do

Assisting Australians overseas within limits

Travel information for Australians

Get the latest travel advisories and other traveller hints from the Department of Foreign Affairs and Trade 

Travel advisories and Traveller Hints


Australian Passport Information


Emergency situations

The Australian Government, through its consular officers, endeavours to provide assistance in situations where danger exists due to civil unrest, war, etc., when it is considered necessary and where it can be arranged. 


Returning to Australia

Handy information for Australians or residents returning from a holiday or moving back to Australia. 

Returning Australians

Former residents

A gateway to information about Australian pensions and superannuation. 

Pensions and Superannuation

Centrelink Services

Centrelink Services information

APEC Business Travel Card

APEC Business Travel Card information