Services for Australians Overseas
Services to Australians: Consular & Australian Passports
These pages are to assist Australians visiting Malaysia. A passport with at least six (6) months validity remaining is required for all persons entering Malaysia.
The Australian High Commission continues to provide consular assistance for Australians in Malaysia.
If you need urgent assistance, please call 603 - 21465555 (select option 2), or in the event the Australian High Commission is unavailable, please contact the 24-hour consular emergency helpline on +61 2 6261 3305. Further consular contact information can be found here: https://malaysia.highcommission.gov.au/klpr/consular.html.
Passport and Notarial Services
In line with the Malaysian Government’s enhanced COVID-19 measures, the Consular and Passport section will have limited passport and notarial appointments.
Please call us on +603 2146 5575 or email [email protected] to book an appointment. Please note that you will only be permitted entry into the High Commission, no more than 15 minutes before your appointment time.
We apologise for the inconvenience and thank you for your understanding.
PASSPORTS AND NOTARIAL SERVICES ARE AVAILABLE BY APPOINTMENT ONLY. Please click here to make an appointment.
Contact details for enquiries
Australian High Commission in Kuala Lumpur
Tel: 603 - 21465555 (option 2)
Tel: 603 - 21465575 (direct line operation 8:30am - 4:30pm)
Fax: 603 - 21415773
Email: [email protected]
Alternate 24-hour consular emergency helpline if the Australian High Commission in Kuala Lumpur is unavailable:
Tel: +61 2 6261 3305
After Hours Consular and Passports Assistance:
Australian Citizens who require urgent consular and passport assistance after normal working hours may call +603 2145 5555 (within Malaysia) to be directed to the Consular Emergency Centre in Australia.
Please note:
Honorary Consul offices in Kota Kinabalu, Kuching and Penang can accept submission of Australian passport applications and provide limited consular assistance.
Honorary Consul offices cannot perform Notarial Services, including certification of documents, witnessing of signatures, etc. These services can only be performed at the Australian High Commission in Kuala Lumpur.
Honorary Consul offices do not assist in immigration, visa or Australian citizenship enquiries. Please see the contact details of the visa and migration section here.
I. Australian Honorary Consul, Kota Kinabalu
Lot 01-05, 11th Floor, Jubili Tower, 53 Jalan Gaya, 88000 Kota Kinabalu, Sabah.
Tel: 6088 267 151
Fax: 6088 266 509
Email: [email protected]
II. Australian Honorary Consul, Kuching
Block E, No.32-34 (1st Floor)
Taman Sri Sarawak Mall
Jalan Tunku Abdul Rahman
93100 Kuching.
Tel: 6082 246 795
Email: [email protected]
III. Australian Honorary Consul, Penang
14A (1st Floor), Lorong Abu Siti, 10400 Penang.
Tel: 604 226 8955
Fax: 604 228 3366
Email: [email protected]
Living in Malaysia
• How to obtain a Malaysian Good Conduct Certificate
• Safety and Security
• Marriage in Malaysia. See also Marriage Overseas
• Birth, marriage and death certificates
• Driving in Malaysia
• Renewal of Driver's Licence
• International driving permits
• Taxation issues
• Authentications and Apostilles
What we can and cannot do
• Assisting Australians overseas within limits
Travel information for Australians
Get the latest travel advisories and other traveller hints from the Department of Foreign Affairs and Trade
• Travel advisories and Traveller Hints
Passports
• Australian Passport Information
Emergency situations
The Australian Government, through its consular officers, endeavours to provide assistance in situations where danger exists due to civil unrest, war, etc., when it is considered necessary and where it can be arranged.
Former residents
A gateway to information about Australian pensions and superannuation.
• Pension
Centrelink Services
• Centrelink Services information