Australian High Commission





 For urgent support, or to register with us, please contact our consular team on [email protected] or  +60 3 2146 5555 or call the 24-hour consular emergency helpline in Australia on +61 2 6261 3305.



If you are looking for information on flights to Australia and have not yet registered your details with us to receive regular updates on commercial flight options, please send us an email at [email protected] with the following information:

  • Name
  • Passport number
  • Australian citizen or permanent resident
  • Telephone number
  • Where you are located in Malaysia
  • Destination city in Australia
  • Number of people travelling with you

For urgent consular assistance, please contact us on +603 2146 5575 (business hours), +603 2146 5555 (after hours) or call the 24-hour consular emergency helpline in Australia on +61 2 6261 3305.

Please follow us on Facebook ( and follow the High Commissioner on twitter ( for the latest updates.

2 July: Update for those passengers booked to fly to Melbourne

Malaysia Airlines have told us that they have contacted passengers on the affected flights and passengers are able to rebook on alternative flights, for the Malaysia to Australia leg, at no cost. If you are booked on a flight to Melbourne in the next two weeks, and haven’t been contacted by Malaysia Airlines, we urge you to contact the airline directly and discuss your options. Please see our post from yesterday on the quarantine arrangements for the individual Australian states, which may help inform your choice of alternative port of arrival.

24 June: Additional information for Australian workers and their families seeking to return to Malaysia

Further to our update ‘19 June: Important information for Australian workers and their families seeking to return to Australia’, the Malaysian government has made changes to the process for some expatriate workers and their dependents seeking to enter Malaysia.

This information is provided by the Australian High Commission, Kuala Lumpur, to assist Australians seeking to return to Malaysia.  It is provided as guidance only and has no legal standing - the official source of information on all these matters is the Malaysian Government.

If you have questions, or need more information on any aspect of returning to Malaysia, we encourage you or your employer to contact the relevant Malaysian authorities in the first instance. We will update this post if we have new information, and would also welcome feedback from those who have successfully entered Malaysia, in the event we can refine or improve this information for the use of future entrants.

The Malaysian government announced that certain categories of expatriates may enter Malaysia, effective 24 June, without applying for entry permission from the Immigration Department of Malaysia.

The Immigration Department of Malaysia has outlined these changes on its website at

Expatriates in the following pass categories are permitted to enter Malaysia without the need to apply for entry permission from the Immigration Department of Malaysia:

  1. Employment Pass Category I (EP I) and Dependants
  2. Residence Pass-Talent (RP-T) and Dependants
  3. Professional Visit Pass (PVP).

In addition to these categories, Expatriates with Employment Pass Category II (EP II) and Employment Pass Category III (EP III) who are from the Green Zone countries listed below are allowed to enter Malaysia without the need to apply for entry permission from the Immigration Department of Malaysia. The current list of ‘Green Zone’ countries is:

  1. Australia
  2. Brunei
  3. New Zealand
  4. Singapore.

Entry under the above changes is subject to the following conditions:

(a) All persons seeking to enter Malaysia must be tested negative for Covid-19 through the PCR Covid-19 test THREE (3) days before entering Malaysia.

(b) All persons entering Malaysia must install and download "MySejahtera" App and complete the relevant details.

(c) Self-quarantine is required for FOURTEEN (14) days (EXCEPT for EP I and RP-T from Green Zone countries, i.e. Australia, Brunei, New Zealand and Singapore).

(d) Self-quarantine is not required for Professional Visit Pass (PVP) holders entering the country for emergency work. However, they are required to leave for their country of origin once the work has been completed.

(e) Entry is only permitted for those currently holding a valid pass or an approved pass (EP I & DP, EP II & DP, EP III, RP-T & DP and PVP).

(f) The list of Green Zone countries may change from time to time base on updates from the Ministry of Health (MOH).

We understand that any expatriates and their dependents who are not covered by the above changes (including those seeking a new Employment Pass, Residence Pass-Talent, or Professional Visit Pass) are subject to the process outlined on the Malaysian Immigration Department website at, which we outlined in our update below: “19 June: Important information for Australian workers and their families seeking to return to Australia”.

We understand the above conditions regarding expatriates from Green Zone countries (exemption from seeking entry permission for EP II and EP III holders, and exemption from self-quarantine for EP I and RP-T holders), only apply to persons travelling to Malaysia from those countries.

We encourage any Australian workers or their families seeking to return to Malaysia from a country other than Australia, Brunei, New Zealand or Singapore to seek confirmation of the process from Immigration Department of Malaysia through their employer.

More information on COVID-19 testing abroad, COVID-19 testing and home quarantine in Malaysia, entry to Sabah and Sarawak, Dependents, and Australian restrictions on outbound travel, is available in our 19 June update below, under the heading ‘Other Considerations’.

22 June: Update for Australian members of ‘Malaysia My Second Home’ (MM2H) seeking to re-enter Malaysia

The Ministry of Tourism, Arts and Culture (MOTAC) has updated its guidelines on its website for MM2H members seeking to re-enter Malaysia. For more information, please refer to the MM2H’s official portal
The requirements now include:
•    registering your personal details with MOTAC (via MM2H centre) at the following link,
Once you have registered, MOTAC will acknowledge via email that your registration is successful
•    Effective 15 June 2002, MOTAC (via MM2H centre) will issue entry permission for MM2H holders. Approval is no longer required from the Immigration Department of Malaysia. Plan your travel back to Malaysia after you have received confirmation and approval via email from MOTAC. You must print the approval email and present it to the Immigration Officer at entry point.  
•    providing proof on arrival in Malaysia that you have tested negative to COVID-19 within 3 days prior to entry. If instructed by the Malaysian Ministry of Health, you will need to undergo PCR COVID-19 swab test upon arrival.
•    downloading and installing the “MySejahtera” mobile application, and, 
•    undergoing 14 days of home quarantine. 

Important: After making your application covering the conditions above, you should wait for formal approval from MOTAC before you attempt to re-enter Malaysia.
For further queries or advice on the arrangements, please contact MOTAC on +60 3 8891 7189 (COVID-19 hotline), +60 3 8891 7424/7439 (MM2h department) or email [email protected] 
For information on obtaining a COVID-19 test outside Malaysia and on Australian restrictions on outbound travel, see the ‘Other considerations’ section of the ‘Entry processes for expatriates’ update on our website.

19 June: Important information for Australian workers and their families seeking to return to Malaysia


Entry of Expatriates / Skilled Workers / Knowledge Workers and Dependents

This information is provided by the Australian High Commission, Kuala Lumpur, to assist Australians seeking to return to Malaysia.  It is provided as guidance only and has no legal standing - the official source of information on all these matters is the Malaysian Government.

Primary responsibility for the application process sits with employers.  We encourage all persons wishing to enter Malaysia under these guidelines to speak first to their employer, who will be responsible for submitting their application to the Malaysian authorities.

If you have questions, or need more information on any aspect of returning to Malaysia, we encourage you or your employer to contact the relevant Malaysian authorities in the first instance. We will update this post if we have new information, and would also welcome feedback from those who have successfully entered Malaysia, in the event we can refine or improve this information for the use of future entrants.

The Immigration Department of Malaysia (Jabatan Imigresen Malaysia, JIM) has recently issued guidelines for Expatriates / Skilled Workers / Knowledge Workers Entering Malaysia for Key Posts and Technical Posts, and for Dependents and Foreign Maids, during the Recovery Movement Control Order (RMCO) period.  (A separate process applies for MM2H holders – see Update for Australian members of ‘Malaysia My Second Home’ (MM2H) seeking to re-enter Malaysia’ below.)


The High Commission is still seeking further information on some aspects of this process.  The information below sets out our current understanding of the process (as at 19 June 2020), based on public information and discussions we have had with the Malaysian Government.

Official information on this process is available at:

The detailed guidelines are available at:

Questions on the guidelines can also be directed to the Department of Immigration at: [email protected]


The guidelines apply to Expatriates / Skilled Workers/ Knowledge Workers for Key Posts and Technical Posts with active passes or seeking new passes, who are currently abroad (plus their dependents, including foreign maids).

The categories “Expatriates / Skilled Workers/ Knowledge Workers” and the terms “Key Posts” and “Technical Posts” are not, to our knowledge, formally defined.  We understand that “Expatriates / Skilled Workers/ Knowledge Workers” include a range of non-Malaysians with specific skills that the Malaysian government allows companies to bring to work in Malaysia on an Employment Pass or Professional Visit Pass.

We understand “Key Posts” and “Technical Posts” are the positions that employers either have (or will need to seek) approval to fill with non-Malaysians. “Key Posts” include senior management roles such as Chief Executive Officer (CEO) and Chief Financial Officer (CFO), while “Technical Post” include technical specialists such as engineers.

Employers with questions about which persons may qualify for entry should contact their Approving Agency or Regulatory Body in the first instance (see below).

The guidelines give decision-making power to the Malaysian Department of Immigration.  From our reading of the guidelines, not everyone who would ordinarily be allowed to enter Malaysia for work, including current pass holders, will necessarily receive approval under these guidelines.


As best we can understand, the key sequential steps as outlined in the Immigration guidelines, explained below in more detail, are:

1.       Obtaining a ‘Support Letter’ from an approving agency or regulatory body

2.       Obtain an ‘Entry Approval Letter’ from Immigration

3.       Complete all the steps laid out under Entry Process below.


1. Support letters from Approving Agency or Regulatory Body

As outlined in the guidelines, before contacting Immigration, the first step for expatriates / skilled workers / knowledge workers with an active pass, or requiring a new pass, is for their employer to seek a Support Letter from the relevant Approving Agency or Regulatory Body.

There is a list of agencies for different sectors on the Department of Immigration website at:


Support Letters for employers with approval from the Malaysia Investment Development Authority (MIDA)

In addition to the information on the Immigration website, MIDA have advised us that employers with an existing business approval from MIDA can seek a support letter from MIDA by completing the document available here and sending it to [email protected], [email protected], [email protected]


Support letters for other employers

We suggest employers in the other sectors contact the relevant agency listed at to determine what information that agency requires, including whether they will accepted the attachment provided by MIDA.

As outlined on the Immigration website, if an employer is not in any sector listed, the employer may proceed with making a submission (including any additional supporting documents e.g Letter of Agreement, expatriate’s involvement in the project/task/business) directly to the Department of Immigration.


2.  Entry Approval Letter from Department of Immigration

After obtaining a Support Letter from an Approving Agency or Regulatory Body, the next step is for the employer to apply to the Department of Immigration for an Entry Approval Letter by writing to Immigration at [email protected] and attaching the Support Letter and any other relevant documents.


3.  Entry process

For persons for whom their employer has received an Entry Approval Letter, the Department of Immigration guidelines outline the key steps in the entry process:

·         PCR COVID-19 Test abroad (for some additional details on this issue, see next section below);

·         Present the Entry Approval Letter to the Immigration Officer at the entry point, together with their PCR COVID-19 result;

·         Download and install the “MySejahtera” mobile application;

·         Undergo further COVID-19 tests as instructed by the Ministry of Health (see below);

·         Undergo fourteen (14) days Home Quarantine;

·         Comply with any other rules and regulations set by the Immigration Department.


The only permitted entry points to Malaysia are:

a) Kuala Lumpur International Airport (KLIA)

b) Immigration Checkpoint, Sultan Iskandar Building (BSI), Johor

c) Sultan Abu Bakar Complex (2nd Link), Johor.



COVID-19 testing abroad

We understand the PCR COVID-19 test must be conducted within three days of departing for Malaysia. We will update this post if we receive further information.

If you are travelling from Australia, it is important to understand that COVID-19 testing processes in Australia vary by state and territory.  Government-run clinics in Australia typically provide test results by phone call or text message.  It is not standard practice of Government-run clinics to issue printed health certificates to document the test results.  We have asked Immigration whether text messages would be sufficient evidence of a COVID-19 test result, but are yet to receive a response.

We also suggest individuals seeking to enter Malaysia from Australia contact the nearest state or territory government or private testing centre to see if it is possible to receive a printed test result or a letter from the testing centre verifying you have been tested.

Information on COVID-19 testing in each state or territory can be found on the following websites:

•                     ACT —

•                     Qld —

•                     NT —

•                     NSW —

•                     SA —

•                     Tas —

•                     Vic —

•                     WA —


Australians seeking to travel to Malaysia from a third country should seek information on the availability of COVID-19 testing in that country from the relevant government.


Further COVID-19 testing and home quarantine

The Malaysian Government has issued further guidelines for persons arriving from abroad, that provide additional information to the Immigration guidelines.  We understand these guidelines apply to expatriates and dependents with Entry Approval Letters.

The guidelines are available at:

In particular, these guidelines require further COVID-19 testing at the point of arrival and require persons to travel to home quarantine by private vehicle or by taxi or e-hailing.  We understand travel by other public transport, such as buses or trains, is not allowed.



We are seeking further advice on the entry processes for dependents of expatriates, including whether these process are different for dependents travelling with or separately from the primary pass holder.

Where dependents plan to travel with the primary pass holder, we encourage employers to confirm with the relevant agency that dependents can be included in the Support Letter and confirm with the Department of Immigration that dependents can be included in the Entry Approval Letter.

For dependents planning to travel separately from the primary pass holder, we suggest employers confirm the process with Immigration.


Sabah and Sarawak

Consistent with the list of entry points to Malaysia above, direct entry from overseas to Sabah and Sarawak is not possible.  The Sabah and Sarawak state governments have their own entry requirements for arrivals from Peninsula Malaysia.  For expatriates or dependents seeking to enter Sabah or Sarawak, we suggest companies confirm these processes with the relevant Sabah or Sarawak State Government.


Australian restrictions on outbound travel

For those intending to leave Australia to go overseas, you should remember there is currently a ban on overseas travel from Australia. The Australian Government’s travel advice for all countries remains at the level of ‘Do Not Travel’.

In order for people to leave Australia under these conditions, most people will need an exemption from the Department of Home Affairs. Find out more on whether you need an exemption to travel, and how to go about seeking an exemption if so, at the ‘Leaving Australia’ webpage -

If you turn up at an Australia airport without an exemption, it is highly likely that you will not be permitted to depart.


For all Australian citizens and permanent residents trying to return to Australia


Important Information for Travellers to Australia

๐—–๐—ฟ๐—ถ๐˜๐—ถ๐—ฐ๐—ฎ๐—น ๐—œ๐—ป๐—ณ๐—ผ๐—ฟ๐—บ๐—ฎ๐˜๐—ถ๐—ผ๐—ป ๐—ณo๐—ฟ ๐—”๐˜‚๐˜€๐˜๐—ฟ๐—ฎ๐—น๐—ถ๐—ฎ๐—ป ๐—ฃ๐—ฒ๐—ฟ๐—บ๐—ฎ๐—ป๐—ฒ๐—ป๐˜ ๐—ฅ๐—ฒ๐˜€๐—ถ๐—ฑ๐—ฒ๐—ป๐˜๐˜€ ๐—ผ๐—ฟ ๐˜๐—ต๐—ผ๐˜€๐—ฒ ๐˜„๐—ถ๐˜๐—ต ๐—ฎ ๐—ฃ๐—ฟ๐—ผ๐˜ƒ๐—ถ๐˜€๐—ถ๐—ผ๐—ป๐—ฎ๐—น ๐—ฃ๐—ฎ๐—ฟ๐˜๐—ป๐—ฒ๐—ฟ (๐˜€๐˜‚๐—ฏ๐—ฐ๐—น๐—ฎ๐˜€๐˜€ ๐Ÿฏ๐Ÿฌ๐Ÿต ๐—ผ๐—ฟ ๐Ÿด๐Ÿฎ๐Ÿฌ) ๐˜ƒ๐—ถ๐˜€๐—ฎ ๐—ณ๐—น๐˜†๐—ถ๐—ป๐—ด ๐˜๐—ผ ๐—”๐˜‚๐˜€๐˜๐—ฟ๐—ฎ๐—น๐—ถ๐—ฎ

If you are an Australian Permanent Resident or possess a Provisional Partner (subclass 309 or 820) visa and are flying to Australia you should carry a ๐—ฝ๐—ฟ๐—ถ๐—ป๐˜๐—ฒ๐—ฑ ๐˜ƒ๐—ฒ๐—ฟ๐˜€๐—ถ๐—ผ๐—ป ๐—ผ๐—ณ ๐˜†๐—ผ๐˜‚๐—ฟ ๐—ผ๐—ฟ๐—ถ๐—ด๐—ถ๐—ป๐—ฎ๐—น ๐˜ƒ๐—ถ๐˜€๐—ฎ ๐—ด๐—ฟ๐—ฎ๐—ป๐˜ ๐—น๐—ฒ๐˜??๐—ฒ๐—ฟ with you. If you no longer have a copy of your letter, you can obtain visa details online via the Visa Entitlement Verification Online (VEVO) tool:

You should then print this document out, as your airline requires you show a physical copy of your grant letter or VEVO printout when at the check-in counter, and Malaysian immigration is wanting to see hardโ€‘copy evidence of your residency to allow you to depart the country.

If you don’t have a printed copy of your letter, ๐˜†๐—ผ๐˜‚ ๐—บ๐—ฎ๐˜† ๐—ป๐—ผ๐˜ ๐—ฏ๐—ฒ ๐—ฎ๐—น๐—น๐—ผ๐˜„๐—ฒ๐—ฑ ๐˜๐—ผ ๐—ฏ๐—ผ๐—ฎ๐—ฟ๐—ฑ ๐˜๐—ต๐—ฒ ๐—ฝ๐—น๐—ฎ๐—ป๐—ฒ. If you cannot access either your letter or VEVO please contact us urgently for assistance at [email protected] Please include your passport and flight ticket details to help us respond.

Those with a Provisional Partner (subclass 309 or 820) visa can also contact us at [email protected] to request a support letter, but please be aware the Malaysian Government is restricting the departure of some Malaysians ๐—ถ๐—ณ n๐—ผ๐˜ ๐—ฎ๐—ฏ๐—น๐—ฒ ๐˜๐—ผ ๐—ฑ๐—ฒ๐—บ๐—ผ๐—ป๐˜€๐˜๐—ฟ๐—ฎ๐˜๐—ฒ ๐—ฝ๐—ฒ๐—ฟ๐—บ๐—ฎ๐—ป๐—ฒ๐—ป๐˜ ๐—ฟ๐—ฒ๐˜€๐—ถ๐—ฑ๐—ฒ๐—ป๐—ฐ๐—ฒ ๐˜€๐˜๐—ฎ๐˜๐˜‚๐˜€.

๐—งrave๐—น ๐—ฟ๐—ฒ๐˜€๐˜๐—ฟ๐—ถ๐—ฐ๐˜๐—ถ๐—ผ๐—ป๐˜€ ๐—ฟ๐—ฒ๐—บ๐—ฎ๐—ถ๐—ป ๐—ป ๐—ฝ๐—น๐—ฎ๐—ฐ๐—ฒ ๐—ผ๐—ฟ ๐—”๐˜‚๐˜€๐˜๐—ฟ๐—ฎ๐—น๐—ถ๐—ฎ – ๐—ผ๐—ป๐—น๐˜† ๐—ฐ๐—ฒ๐—ฟ๐˜๐—ฎ๐—ถ๐—ป ๐—ฝ๐—ฒ๐—ผ๐—ฝ๐—น๐—ฒ ๐—ฐ๐—ฎ๐—ป ๐˜๐—ฟ๐—ฎ๐˜ƒ๐—ฒ๐—น ๐—ฏ๐—ฎc๐—ธ

Only Australian citizens, permanent residents and some immediate family can travel to Australia at this time. Immediate family members of Australian citizens or permanent residents must apply for an exemption from travel restrictions into Australia, even if previously granted a visa (immediate family means spouses, de facto partners, dependent children and legal guardians only). Permanent residents and holders of provisional visas (subclasses 309 and 820) do not need to apply for an exemption. For information please see

If you are a an immediate family member (spouse, defacto partner, dependent child or legal guardian only), and have applied for a visa and/or travel exemption, please email [email protected] if you are seeking to join this flight.

For other travellers:

· You require an exemption from travel restrictions to enter Australia. Exemptions will be considered on a case-by-case basis, including for compelling and compassionate reasons for travel. For information about applying for an exemption, please see

· To apply for an exemption, you must first hold a visa to travel to Australia.

· If you don’t have a visa, and you have an urgent reason for travel, you can lodge a visa application (…/getting-a-visa/visa-finder). Once you have lodged a visa application, please email [email protected], and attach documentary evidence in support of your grounds for urgent travel. If we grant you a visa you must then apply for an exemption to Australia’s travel restrictions. You must not travel until you have been advised that you are exempt from these restrictions.

· If you do not have an urgent reason for travel, please reconsider your need to apply for a visa at this time.

๐—–๐—ข๐—ฉ๐—œ๐——-๐Ÿญ๐Ÿต ๐—ค๐˜‚๐—ฎ๐—ฟ๐—ฎ๐—ป๐˜๐—ถ๐—ป๐—ฒ ๐—ฟ๐—ฒ๐—พ๐˜‚๐—ถ๐—ฟ๐—ฒ๐—บ๐—ฒ๐—ป๐˜๐˜€ ๐˜‚๐—ฝ๐—ผ๐—ป ๐—ฎ๐—ฟ๐—ฟ๐—ถ๐˜ƒ๐—ฎ๐—น ??๐—ป ๐—”๐˜‚๐˜€๐˜๐—ฟ๐—ฎ๐—น๐—ถ๐—ฎ

Please note that the current government arrangements require all passengers arriving to undertake a mandatory 14-day quarantine at their port of arrival (note: not at their final destination in Australia). Passengers cannot transfer domestically on arrival. ๐—œ๐—ณ ๐˜†ou ๐—ต๐—ฎ๐˜ƒ๐—ฒ ๐˜€๐—ฝ๐—ฒ๐—ฐ๐—ถ๐—ณ๐—ถ๐—ฐ ๐—พ๐˜‚๐—ฒ๐˜€๐˜๐—ถ๐—ผ๐—ป๐˜€ ๐—ผ๐—ป ๐—”๐˜‚๐˜€๐˜๐—ฟ๐—ฎ๐—น๐—ถ๐—ฎ’๐˜€ ๐—พ๐˜‚๐—ฎ๐—ฟ๐—ฎ๐—ป๐˜๐—ถ๐—ป๐—ฒ ๐—ฟ๐—ฒ๐—พ๐˜‚๐—ถ๐—ฟ๐—บ๐—ฒ๐—ป๐˜๐˜€, ๐—ฝ๐—น๐—ฒ๐—ฎ๐˜€๐—ฒ ๐—ฐ๐—ผ๐—ป๐˜๐—ฎ๐—ฐ๐˜ ๐˜๐—ต๐—ฒ ๐—ฟ๐—ฒ๐—น๐—ฒ๐˜ƒ๐—ฎ๐—ป๐˜ ๐˜€๐˜๐—ฎ๐˜๐—ฒ ๐—ด๐—ผ๐˜ƒ๐—ฒ๐—ฟ๐—ป๐—บ๐—ฒ๐—ป๐˜ ๐—ฎ๐˜‚๐˜๐—ต๐—ผ๐—ฟ๐—ถ๐˜๐˜† ๐˜ƒ๐—ถ๐—ฎ ๐˜h๐—ฒ ๐—น๐—ถ๐—ป๐—ธ๐˜€ ๐—ฏ๐—ฒ๐—น๐—ผ๐˜„.

States & territories are also implementing their own quarantine requirements. If you are subsequently travelling via a domestic connection to another Australian city, you will also need to comply with the self-isolation requirements, and in some cases border restrictions, imposed by your home state or territory. Information is available through the links below:

• Australian Capital Territory:

• New South Wales:

• Northern Territory:

• Queensland:…/corona…/stay-informed/travel-advice

• South Australia:…/cross-border-travel

• Tasmania:

• Victoria:

• Western Australia:…/…/covid-19-coronavirus-travel-advice


๐—ง๐—ฟ๐—ฎ๐˜ƒ๐—ฒ๐—น ๐—ฟ๐—ฒ๐˜๐—ฟ๐—ถ๐—ฐ๐˜๐—ถ๐—ผ๐—ป๐˜€ ๐—ถ๐—ป ๐—ฎ๐—น๐—ฎ๐˜†๐˜€๐—ถ๐—ฎ

If you are travelling from outside Kuala Lumpur, you will need to abide by the Conditional Movement Control Order and will likely require permission from your local police office to travel to KL. Should you need a letter of support from the Australian High Commission to facilitate your travel, please contact us urgently at [email protected]

Australian Government COVID-19 advice

For the latest news, updates and advice from the Australian Government on COVID-19, go to:

There is an app you can download from the Apple App Store or Google Play, and a new WhatsApp channel. These have information from state and territory governments on quarantine and travel restrictions.

As per the Smartraveller website, the Australian government’s current travel advice is do not travel overseas at this time. This is Australia’s highest advice level (level 4 of 4). See

Information for Australians who are remaining in Malaysia

COVID-19 testing options and health information for Australians in Malaysia

Please see the document at the following link for information on COVID-19 testing options in Malaysia:

COVID-19 Testing Options in Malaysia – document updated on 21 April 2020

Please note that this document is intended only as general guidance for Australians in Malaysia, to assist you to navigate publicly available information on COVID-19 testing options in Malaysia. It has no legal status and is not a substitute for medical advice. Please read it together with information on the Malaysian Ministry of Health website and Australian Department of Health website.

For local health information, the Malaysian Ministry of Health publishes COVID-19 updates on its Twitter account (, as does the Director-General of Health (


Information for Australians in Malaysia holding Malaysian ‘social visit passes’ 

The Recovery Movement Control Order (RMCO) is in place from 10 June until 31 August. If you are the holder of an expired social visit pass and are unable to depart Malaysia, you should:

• Depart within 14 days of the RMCO being lifted (you do not need to visit Malaysian Immigration)

• If you are not able to depart Malaysia within 14 days of the RMCO being lifted, you must make an appointment with Malaysian Immigration.

Appointments can be booked using the following link You must bring with you a valid passport, your original proof of entry into Malaysia and your return ticket. You are also required to bring a support letter from the Australian High Commission explaining why you have been unable to leave. Please email [email protected] to request a support letter. Please include your name, contact details including phone number and explanation on why you are unable to leave so we can assist you.

For further questions please contact the Immigration hotline +603 8888 2010 or +603 8000 8000.

We have received a range of questions regarding extensions to social visit passes. We are following up on these with the Malaysian authorities and will post further details as we receive them. If you have an urgent enquiry or require consular assistance please contact us via [email protected].


Consular services

The Australian High Commission will continue to provide consular assistance for Australians in Malaysia.

If you need urgent assistance, please call 603 - 21465555 (select option 2), or in the event the Australian High Commission is unavailable, please contact the 24-hour consular emergency helpline on +61 2 6261 3305. Further consular contact information can be found here:

Visit the Smartraveller website to find the latest information from the Australian Government on COVID-19 for Australians abroad  

For local information, the Malaysian Ministry of Health publishes COVID-19 updates on its Twitter account (, as does the Director-General of Health (

Passport services

As a result of the Malaysian Government’s Movement Control Order (MCO), the Australian High Commission will be providing only limited passport services until further notice.

Services are reduced at this time. However, you are still able to book appointments for passport services here:

Notarial services

As a result of the Malaysian Government’s Movement Control Order (MCO), the Australian High Commission will not be providing notarial services until further notice.

If you have an urgent notarial matter, please email us on [email protected]


How you can help support bushfire recovery activities

While the Australian bushfire emergency response phase is over, the Australian Government is actively working with affected communities to rebuild.

Australia is deeply grateful for the all of the offers of support it has received from around the world. Should you wish to make a financial donation, please make this directly to emergency service agencies or to charities involved in supporting the recovery efforts, as this allows services to most effectively and efficiently deal with the on-ground recovery efforts.

Charities and Donations

Organisations and charities that are able to accept donations and are working to support bushfire relief or recovery efforts include:

·         Red Cross Disaster Relief and Recovery –
·         NSW Rural Fire Service –
·         Country Fire Association of Victoria –
·         South Australia Country Fire Service –
·         The Salvation Army Disaster Appeal –
·         St Vincent de Paul Bushfire Appeal –
·         Wires (injured wildlife) –
·         Governments can also support the Australian Red Cross by donating through their own National Red Cross/Red Crescent Society.

You can find more registered charity organisations listed here:

Bushfires and Scams

There are a wide range of appeals raising funds for people and animals affected by the bushfires. Unfortunately, some of these are scams. If you wish to make a donation towards those affected by the bushfires, please protect yourself with the following information:

·         Scammers are pretending to be legitimate well-known charities, creating their own charity names, and impersonating people negatively impacted by the bushfires.
·         Scammers are cold-calling, direct messaging and creating fake websites and pages on social media to raise funds.
·         Do not donate via fundraising pages on platforms that do not verify the legitimacy of the fundraiser or that do not guarantee your money will be returned if the page is determined to be fraudulent.
·         Be careful about crowdfunding requests as these may be fake and also come from scammers. Check the terms and conditions of funding platforms and ensure you are dealing with official organisations. If you are unsure, make your donation to an established charity instead.
·         If you are donating to an established charity or not-for-profit organisation, ensure it is registered and that you are on its official website by searching the Australian Charities and Not-for-profits Commission Charity Register.
·         If you think you have paid money to a scammer, please contact your bank immediately.

Australian visa scams

The Department of Home Affairs warns people to be very cautious regarding claims that Australian visas are allegedly for sale.  These claims are not true.  Australian visas are not for sale. Visas can only be obtained through official channels.  Read more... 

Smartraveller - Updated website

Smartraveller has the latest, authoritative travel advice so you can be informed and prepared about overseas travel. Subscribe to receive travel advice updates - by simply supplying your name and email address – straight to your inbox.

You can now also subscribe to the new SMS service - by supplying your mobile number – to receive critical alerts in the event of a crisis overseas.

In a crisis, Smartraveller will activate a crisis page on its website. It will make it easier for you or someone you know to contact the Australian Government if you need help. It will supplement the consular emergency hotline.

Visit to subscribe or connect with Smartraveller on Facebook and Twitter.

Tobacco import law

The Australian Government is stepping up the fight against illicit tobacco, with the commencement of new laws that protect Australia's borders from the importation of smuggled tobacco products.

From 1 July 2019, it is illegal for anyone to import tobacco without permission, or in contravention of permit conditions. The Australian Border Force has new enforcement options to seize tobacco and infringe tobacco smugglers. If you import tobacco without a permit or in breach of a permit condition, your tobacco may be destroyed and you may face financial penalties or prosecution.

Travellers arriving in Australia can continue to bring tobacco with them without a permit, but must always declare tobacco above the duty free allowance and pay any relevant duties and taxes. It is important for travellers to be aware of the customs requirements that apply to them when travelling to Australia. If in doubt, travellers should always declare any tobacco they are bringing with them.

Further information on the new measures is available at the Australian Border Force website

60 years of Australia's diplomatic presence in Malaysia

The Australian High Commission’s special publication commemorating 60 years of Australia’s diplomatic presence in Malaysia is available online. The commemorative book was launched by the Prime Ministers of Australia and Malaysia on 22 November 2015. It captures the long-standing and substantial cooperation between our two countries across many fields including defence, education, business, the arts and sports.  It includes a number of personal stories of Malaysians and Australians who have made key contributions to building our close ties.


Job Vacancies

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Bushfire Condolence Motion

4 February 2020: On 4 February the Australian Parliament passed a bushfire condolence motion, introduced by Prime Minister Morrison. Read more... 

Australian High Commission Malaysia celebrates Australia Day 2020

24 January 2020: On 22 January, the Australian High Commission held its signature Australia Day reception at the Kuala Lumpur Convention Centre. Over 1,600 guests attended the event, including Ministers, Members of Parliament, civil society, the business community and the diplomatic corps. The Honourable Baru Bian, Minister of Works, was the guest of honour and senior Malaysian Government representative. Read more...

High Commissioner's Remarks at Australia Day 2020

24 January 2020: High Commissioner, Andrew Goledzinowski's full remarks at Australia Day 2020 reception. Read more...


For more news, please go to the news archive page.


Education Enquiries

For further information on studying and living in Australia, please visit the Australian Government website, This website provides information on Australian institutions, courses, scholarships, application process, visa requirements and more. For enquiries, please email [email protected].

Distinguished Alumni

The High Commission values the contribution the alumni of all Australian universities bring and endeavours to cultivate stronger and closer links through building and maintaining alumni relations as an important aspect of bilateral education ties between Australia and Malaysia.

We are constantly updating our distinguished alumni database. For more information and registration for future alumni events, please email [email protected].